Shipping policy

Shipping Policy

Thank you for shopping with us! We offer both digital products (eBooks) and physical books, and the shipping/delivery process for each is outlined below.

Digital Products (eBooks)

  • All eBooks purchased on our website are delivered electronically.

  • Once your payment is confirmed, your eBook will be sent to you within 1–12 hours.

  • You will receive the eBook in PDF or relevant format via:

    • Email (if email is provided)

    • WhatsApp (provided during checkout)

  • Please ensure that you enter a valid email address and WhatsApp number during checkout to avoid delivery issues.

  • If you do not receive your eBook within 12 hours, please contact us at [Your Support Email] or WhatsApp us at [Your WhatsApp Number].

Physical Products (Printed Books)

  • Physical book orders are processed and shipped within 7 business days after order confirmation.

  • We ship through reliable courier services to ensure timely and safe delivery.

  • Delivery times may vary depending on your location, typically ranging between 3–10 business days after shipping.

  • Once your order is shipped, you will receive a tracking number via email or WhatsApp (if applicable).

Important Notes:

  • We are not responsible for delays caused by courier services, weather conditions, or incorrect shipping information provided by the customer.

  • Please double-check all contact details at checkout to ensure smooth delivery.

Need Help?

If you have any questions or concerns about your order, feel free to reach out:

  • Email: support@alhidaya.in

  • Mobile Number: 8789780131

We’re here to help and ensure you have a smooth and satisfying shopping experience!